Frequently Asked Questions

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FAQs

Q1. WHAT IS THE QUICKEST WAY TO GET A QUOTE?

Please email us or use our online inquiry form. Contact Now.

Q2. HOW MUCH WILL IT COST?

Pricing is based on design, size and quantity. For quotation, please fill out our online inquiry form. Contact Now

Q3. WHAT IS YOUR SETUP COST?

We require a one-time setup fee for creating your new logo to ensure the highest quality in our printing and embroidery services. This fee covers the expert work of our trained designer who meticulously converts the file or text you provide into a format compatible with our advanced machines. This initial setup is crucial for achieving precise and professional results. Once this setup is complete, you will not incur this fee for the same logo on any future orders of the same customization, making it a worthwhile investment in the quality and consistency of your branded materials.

Q4. WHAT IS YOUR SETUP COST?

Setup costs are typically $45-55.

Q5. WHAT IS YOUR LEAD TIME?

Quality processes require patience. The lead time typically spans 10 to 14 working days.

Q6. CAN YOU DO A RUSH ORDER?

Yes. An additional fee applies.

Q7. CAN I FIT THE GARMENT?

Yes. We have a fitting room in-store. Before coming in, please call or email us to arrange the sizing.

Q8. CAN I BRING MY OWN GARMENT?

Yes, we accept supplied garments however, we are not responsible for replacing them if accidents occur.

Q9. DO YOU PROVIDE SAMPLE?

Yes. After payment, we will send a digital mock-up for approval.

WHAT IS YOUR RETURN POLICY?

Please read here. Return Policy