At Stitchworx, we strive to ensure the colours of our products match your expectations. However, due to the nature of printing and material variations, exact colour matching cannot always be guaranteed. Here are some key points to understand regarding our colour-matching process:
Digital vs. Physical Colors: Colors displayed on digital screens can differ from the actual printed colours due to screen settings and lighting conditions. Therefore, the colours you see on your screen may not precisely match the colours on the final product.
Material Influence: Different materials can absorb ink differently, resulting in slight colour variations. The same colour may appear differently on various fabrics or products.
Printing Process: Minor colour differences can occur between print runs, even if the same design is used. This is a normal aspect of the printing process and is generally minimal.
Pantone Matching System (PMS): While we do our best to match Pantone colours as closely as possible, exact matches are not always achievable. We recommend providing Pantone colour codes when placing your order for the closest possible match.
Approval Process: To minimize discrepancies, we provide digital proofs for approval before printing. Please review these proofs carefully, as they serve as the final visual confirmation before production.
Customer Responsibility: We encourage customers to provide accurate and clear artwork. If specific colour matching is critical for your order, please communicate this clearly with our team.
By placing an order with Stitchworx, you acknowledge that minor colour variations may occur and accept these potential discrepancies. Our goal is to deliver high-quality products that meet your expectations, and we appreciate your understanding in this process.
For any questions or concerns regarding colour-matching, please contact our customer service team. We are here to assist you and ensure your satisfaction with our products.